Returns & Exchanges
At Earthing Harmony Products, we stand behind the quality of our grounding equipment and offer a 30-day satisfaction guarantee to ensure you find your perfect connection to the Earth. If you are not completely satisfied with your purchase, we provide a streamlined return process for all eligible products in their original condition.
Return Process
- 1.Initiate Your Request
Contact our support team via email with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all cords, testers, and documentation are included to avoid restocking fees.
- 3.Ship the Items
Affix the provided shipping label or use a tracked carrier of your choice to send the package back to our designated distribution center.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
